FAQ
Welcome to our FAQ page!
Below you’ll find answers to common questions about our store, products, shipping, returns, and more.
Below you’ll find answers to common questions about our store, products, shipping, returns, and more.
Hip & Humble is a locally owned boutique offering a curated collection of clothing, accessories, home décor, and gifts. We blend timeless charm with a modern edge to help you find pieces that feel uniquely you.
We have multiple storefronts in Utah. For a full list of our locations and hours, please visit our Store Locations page.
Yes! You can shop our full collection online at hipandhumble.com with shipping available across the U.S.
Orders typically ship within 2-4 business days. Shipping times vary depending on your location, but most U.S. orders arrive within 5-7 business days.
Yes, you can select in-store pickup at checkout if you’re near one of our 9th & 9th location.
If your order hasn’t shipped yet, we’ll do our best to accommodate changes or cancellations. Please contact us immediately by calling or texting (801)467-3130.
For in-store purchases, items can be returned within 3 days of purchase for a refund and 14 days for store credit. Items must be unused, with original tags attached. Sale items are final sale.
For online purchases, a return request must be sent within 3 days of the order's arrival. Return requests within 14 days of arrival will receive store credit.
For airport location purchases, please contact us by calling/texting (801) 467-3130.
For online purchases, visit our Contact Us page and provide your name, order number, and tell us the reason for your return. We'll email you a return label from there.
Many of our items are limited-run, but we do restock customer favorites. Join our email list or follow us on social media for restock alerts. If you need an item ASAP, give us a call or text at (801) 467-3130.
Yes! Digital and physical gift cards are available in various denominations both online and in-store.
You can reach our team by submitting a form on our Contact Us page, emailing hipandhumble@hipandhumble.com, or calling/texting us during business hours at (801) 467-3130.
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