Below you’ll find answers to common questions about our store, products, shipping, returns, and more.
About Hip & Humble
Hip & Humble is a locally owned boutique offering a curated collection of clothing, accessories, home décor, and gifts. We blend timeless charm with a modern edge to help you find pieces that feel uniquely you.
We have multiple storefronts in Utah. For a full list of our locations and hours, please visit our Store Locations page.
Yes! You can shop our full collection online at hipandhumble.com with shipping available across the U.S.
Orders & Shipping
Orders typically ship within 2-4 business days. Shipping times vary depending on your location, but most U.S. orders arrive within 5-7 business days.
Yes, you can select in-store pickup at checkout if you’re near one of our 9th & 9th location.
If your order hasn’t shipped yet, we’ll do our best to accommodate changes or cancellations. Please contact us immediately by calling or texting (801)467-3130.
Returns & Exchanges
For in-store purchases, items can be returned within 3 days of purchase for a refund and 14 days for store credit. Items must be unused, with original tags attached. Sale items are final sale.
For online purchases, a return request must be sent within 3 days of the order's arrival. Return requests within 14 days of arrival will receive store credit.
For airport location purchases, please contact us by calling/texting (801) 467-3130.
For online purchases, visit our Contact Us page and provide your name, order number, and tell us the reason for your return. We'll email you a return label from there.
Products & Inventory
Many of our items are limited-run, but we do restock customer favorites. Join our email list or follow us on social media for restock alerts. If you need an item ASAP, give us a call or text at (801) 467-3130.
Yes! Digital and physical gift cards are available in various denominations both online and in-store.
Contact Us
You can reach our team by submitting a form on our Contact Us page, emailing hipandhumble@hipandhumble.com, or calling/texting us during business hours at (801) 467-3130.
Sign up for our newsletter, follow us on Instagram and Facebook, and check our website regularly for the latest updates.
